Dubrovnik
Dubrovnik
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Corona virus, Fez Travel and you

Procedures, rules and regulations for travel to and from every country continue to change on a daily basis.
For this reason it is essential that travellers monitor the situation for their trip via the official government websites.
Some useful information and links are provided below.

Fez Travel Covid procedures

On Tour - All Destinations

All passengers are required to have a negative PCR test, taken no more than 48 hours prior to boarding the final flight into Turkey.

Passengers that do not have a negative PCR test (taken no more than 48 hours prior to boarding the final flight) on arrival will be required to obtain one at their own expense.

Strict safety regulations will be in place for the whole tourism sector including hotels,restaurants, transportation, travel companies, and guides. These standards will insure both the safety of tourists in the country and the people employed in the industry.

Masks daily and a small bottle of sanitiser will be supplied to all customers and staff daily. Extra supplies of each will be available throughout the tour.

Customers and staff will be required to wear face masks at all times during the tour

During the tour there will be:-

  • Social distancing enforced throughout tour
  • 16 seater minivans will be used and each vehicle have max 8 people.
  • Couples may sit together in the vehicle and solo travelers will sit by themselves.
  • Travelers won't be able to change their seat, they will occupy the same seat for the duration of the trip.
  • Regularly sanitisation of high-traffic areas
  • Gear and equipment sanitized between uses
  • Regularly sanitisation of transportation vehicles
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Temperature checks for travelers upon arrival
  • Contactless payments for gratuities and add-ons

Turkey

At Istanbul airport

Tests can be made at Istanbul airport. This page on the TravelOffPath website has all you need to know. Istanbul Airport PCR test - everything you need to know

You can get a test at the airport after passing passport control and customs. Get the result online a few hours afterwards from your hotel.

Due to COVID-19, temporary travel restrictions may apply. Please check official requirements and health regulations before traveling. In case you are not able to obtain a visa due to policy changes regarding the current situation, you will be entitled to a full refund.

Further information may be found here :-
https://www.visasturkey.com/travel-and-entry-restrictions/
https://www.turkishairlines.com/en-tr/announcements/coronavirus-outbreak/travel-restrictions/index.html

Greece

Every tourist must fill in the special PLF (Passenger Location Form) no later than 23:59 of the day before arriving in Greece.

A Link to the PLF and for the latest information on arriving into Greece please follow this link:-

Protocol for Arrivals in and Departures from Greece

New and Existing bookings - All Destinations

COVID-19's effect on travellers plans and tourism in general is devastating.

We at Fez Travel are relaxing our usual terms and conditions for customers that, understandably, would rather not travel at this time.

Customers that do not wish to travel at this time will have the following options available to them.

  1. Any payments that have been made, may be used as a "credit" towards any future tour, of similar duration, departing through to 31 December 2021.
  2. The future tour may be the same tour as currently booked or any other currently published tour.
  3. The "credits" may be transferred to a friend or family member upon receipt of an authorisation from the lead passenger from the current booking.
  4. Where customers choose to defer. Any difference in cost will need to be paid by:-
       a. the customer where it is more than what has already been paid.
       b. Fez Travel will refund the difference where the customer has paid more than newly selected tour or the remaining credit can be used for additional services.
  5. It is not necessary to advise the future tour or date at this stage. The "credits" will be held on file until 31 December 2021.
  6. The option to defer needs to be advised to Fez Travel anytime up until 2 weeks before their currently booked departure date.
  7. The future travel date may be changed twice, free of charge, and must be advised to Fez Travel 2 weeks prior to the currently booked departure date and at least 2 weeks prior to the newly proposed date. The new date will be confirm after availability is confirmed.
  8. No further fees will be applied to these bookings that have been deferred.
  9. Customers may cancel the booking completely and our usual cancellations fees will apply.
    Cancellation fees may be found within our Terms and Conditions, section 3.

Helpful Links

We also recommend you visit the World Health Organizations' website where you will find all the latest information on corona virus, travel, protection etc.

Travel Advisories

We also recommend you consult your governments' travel advisory as close to your departure date as possible, as information is changing regularly.

These are some of the more common ones.